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Thomas De Schampheleire
HTML email templates: restrict amount of visible hyperlinks

Users report that some HTML email templates are confusing due to the large
number of hyperlinks in them. They typically click the first thing they see
that looks clickable without actually reading what they are clicking on,
expecting that it all points to the same thing.

In pullrequest invitations, the pullrequest and changeset URLs should be
clickable, but the source and target repository should not: this is not what
you typically want to see when taking action on this mail.

Similarly in comment emails, the corresponding repository should not be
clickable.

Unfortunately, even if we remove the <a> hyperlink tags on these repository
URLs, most mail clients will still recognize the text as being URLs
and make them clickable anyway. Worse, they will do so in a different
styling than the other links.

Therefore, do add <a> tags in the HTML, but make use of styling like that of
data_style, i.e. regular text color, grey background with dark grey border.
The links _will_ thus be clickable but it will not be as inviting as before,
thus removing confusion.
.. _email:

==============
Email settings
==============

The Kallithea configuration file has several email related settings. When
these contain correct values, Kallithea will send email in the situations
described below. If the email configuration is not correct so that emails
cannot be sent, all mails will show up in the log output.

Before any email can be sent, an SMTP server has to be configured using the
configuration file setting ``smtp_server``. If required for that server, specify
a username (``smtp_username``) and password (``smtp_password``), a non-standard
port (``smtp_port``), whether to use "SSL" when connecting (``smtp_use_ssl``)
or use STARTTLS (``smtp_use_tls``), and/or specify special ESMTP "auth" features
(``smtp_auth``).

For example, for sending through gmail, use::

    smtp_server = smtp.gmail.com
    smtp_username = username
    smtp_password = password
    smtp_port = 465
    smtp_use_ssl = true


Application emails
------------------

Kallithea sends an email to `users` on several occasions:

- when comments are given on one of their changesets
- when comments are given on changesets they are reviewer on or on which they
  commented regardless
- when they are invited as reviewer in pull requests
- when they request a password reset

Kallithea sends an email to all `administrators` upon new account registration.
Administrators are users with the ``Admin`` flag set on the *Admin > Users*
page.

When Kallithea wants to send an email but due to an error cannot correctly
determine the intended recipients, the administrators and the addresses
specified in ``email_to`` in the configuration file are used as fallback.

Recipients will see these emails originating from the sender specified in the
``app_email_from`` setting in the configuration file. This setting can either
contain only an email address, like `kallithea-noreply@example.com`, or both
a name and an address in the following format: `Kallithea
<kallithea-noreply@example.com>`. However, if the email is sent due to an
action of a particular user, for example when a comment is given or a pull
request created, the name of that user will be combined with the email address
specified in ``app_email_from`` to form the sender (and any name part in that
configuration setting disregarded).

The subject of these emails can optionally be prefixed with the value of
``email_prefix`` in the configuration file.

A Kallithea-specific header indicating the email type will be added to each
email. This header can be used for email filtering. The header is of the form:

    X-Kallithea-Notification-Type: <type>

where ``<type>`` is one of:

- ``pull_request``: you are invited as reviewer in a pull request
- ``pull_request_comment``: a comment was given on a pull request
- ``cs_comment``: a comment was given on a changeset
- ``registration``: a new user was registered
- ``message``: another type of email


Error emails
------------

When an exception occurs in Kallithea -- and unless interactive debugging is
enabled using ``set debug = true`` in the ``[app:main]`` section of the
configuration file -- an email with exception details is sent by backlash_
to the addresses specified in ``email_to`` in the configuration file.

Recipients will see these emails originating from the sender specified in the
``error_email_from`` setting in the configuration file. This setting can either
contain only an email address, like `kallithea-noreply@example.com`, or both
a name and an address in the following format: `Kallithea Errors
<kallithea-noreply@example.com>`.


References
----------

- `Error Middleware (Pylons documentation) <http://pylons-webframework.readthedocs.org/en/latest/debugging.html#error-middleware>`_
- `ErrorHandler (Pylons modules documentation) <http://pylons-webframework.readthedocs.org/en/latest/modules/middleware.html#pylons.middleware.ErrorHandler>`_


.. _backlash: https://github.com/TurboGears/backlash